Dell hit with class-action lawsuit in S.F.

Two San Francisco residents have filed a class-action lawsuit against computer manufacturer Dell, alleging the company regularly uses bait-and-switch techniques, and promises favorable financing terms that it doesn't deliver.

$1,300 for a laptop and a printer? That sounds like Apple not Dell. $599 for a laptop and $89 for a printer (just a word of warning people, never buy Dell printers) should not equal $1,300, even if you finance it. Thats even worse then Apple's finance options (another word of advice, if you use Apple financing, never only pay the minimum. I have had friends that do that, they payed out the nose.)

Another person bought two computers but received "lesser-quality computer systems at the price at which Dell agreed to sell the higher-quality systems."

I feel sorry for these people. There is nothing worse then problems before you get the computer. I thought Dell was a reputable dealer.

Comments (1)

Dave B:

I bought a new Dell laptop only to learn too late that their PCMIA slot accepts a card that does not exist. Anyone else? I figured it out too late for a return, but I'd sure like to find another avenue....

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