Sony responds to PSP dead-pixel reports

SCEA downplays widespread reports of LCD screen problems, says warranty is still in effect and defective units can be exchanged.

Soon after the PSP launched in Japan last December, reports began to surface that some units' LCD screens suffered from pixels that were either permanently light or dark. Within 24 hours of the portable's North American launch, similar complaints began to reverberate around the Internet. The locus of the complaints was, ironically, the official PlayStation forums, which was temporarily down yesterday following heavy traffic.

Source: GameSpot

Dead pixels is the number one reason I did not import at PSP. I am happy to say that my PSP does not have any dead pixels. I have checked and checked, and triple checked. No dead pixels, thankfully.

The best way to check is to put a bunch of monochromatic 480x272 px. images on your PSP. I would suggest at least: black, gray, white, red, green, and blue. Check in both the light and a fully dark room.

I figured that the manufacture's warrantee would cover dead pixels. People just like to get all up in a tissy about these things. The problem with Japanese PSP units is that SCEA will not honor the Japanese warrantee. So it was a smart choice to wait.

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» Nintendo DS: Mehr Gedanken from lkm.watashi.ch
Sorry, dass ich seit dem ersten Teil von meinem DS-Review so lange nichts geschrieben habe, aber ich musste gamen Nachdem ich den DS nun schon einige Tage habe, kann ich zu einigen neuen Punkten meinen Kommentar abgeben. Stromverbrauch Die Batterie v... [Read More]

Comments (4)

jonah:

From Nintendo concerning the DS:
"With a small number of Nintendo DS screens, one or two dots on the screen may appear to be "stuck" on a particular color, such as white or red. This effect is caused when a particular pixel (the dots that make up the screen) is not working properly, even with the high quality standards set by LCD manufacturers. You will find this situation is common in many LCD devices, (PC monitors, televisions, cell phones, etc.). We suggest that you use your system for a few weeks to determine whether this interferes with your enjoyment of game play. If, after using your system for awhile, you feel that this tiny dot is too distracting, the Nintendo DS does carry a one-year warranty. We are happy to inspect and, if necessary, fix your system at no charge within the warranty period."

Geniuses... The pixel problem is inherent to ALL LCD devices, not solely PSP. Cripes, will someone do their homework before writing about topics they obviously have zero knowledge?

Cripes, will someone do their homework before writing about topics they obviously have zero knowledge?

Excuse me, but, what the hell is your problem, and for that matter, what is your point? I have seen dead pixels on all types of LCD monitors, such as Apple's new metal-bezel HD displays. I am well aware that dead pixels is an LCD issue, not solely a PSP problem.

BTW, Sony's stance on the PSP is very close to what Nintedo says about the DS.

Miguel:

But Nintendo do replace your system if you want to, Sony Portugal only replaces a PSP with 6 or more mal-functioning pixels.

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