One of the many changes that has taken place in the telephone industry in the last few decades is that while phone companies once generally provided their local customers with free directory assistance (via the 411 phone number), in most cases telephone customers are now charged a fee (typically $1.00 or more) for each directory assistance call. Despite the charges, U.S. consumers continue to avail themselves of the 411 directory assistance service, placing about 6 billion such calls per year.

Now, however, an outfit called Jingle Networks is providing an alternative directory assistance service — and it's free. Users who call the toll-free number 1-800-FREE411 (or 1-800-373-3411) can navigate a nifty automated voice recognition system that asks for a location (city and state), type of listing (business, government, or residential), and name.

Source: Snoops

Thanks to Jake for this great tip. I know for a fact that Verizon Wireless charges and arm and a leg for calling 411. I cringe every time I need to use it, but not any more! This number is now permanently in my cell phone.

The voice recognition system was superb in my testing. I did not hear an advertisement (how Free 411 is paid for) on every single call. I am very impressed.

Comments (2)


Thanks for the link!

While there is free 411 via awkward voice-recognition at Jingle's number, another service >> 1-800-411-METRO >> brings you free 411 with a LIVE operator. Much cleaner experience. This service is provided by a startup called Infreeda, based in California.

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