It took a week and a half to get the box from Microsoft after calling them to report what has become the inevitable these days. I called on the 27th of February, the box didn't arrive until the 7th of March.
The UPS guy who delivered it knew when I opened the door what had happened. "Had a 360 huh?" Yeah, yeah I did. He also told me they won't pick them up anymore and I had to take it to a UPS store to drop it off. I did it that day, the 7th. As of this very moment, the 13th, it's still not there. Yeah. This sucks.